Benefits to agents

Increased visibility, recognition and credibility throughout the indirect sales channel and vendor community as well as capital markets

By establishing standards of conduct, fostering a strong sense of community among TCA members and acting as the indirect sales channel’s official voice, TCA will increase the channel’s, visibility, recognition and credibility. These efforts will be aimed at promoting a more favorable business environment for the indirect sales channel, making it easier for agents to accomplish their business objectives.

Access to unified and effective communication with the vendor community

As the official, unified voice of the indirect sales channel, TCA will have a direct conduit to the decision makers of the vendor community. Not only will TCA strive to represent agent interests as a group, but TCA will also be available to assist you when you need support to make your individual concerns known to a vendor.

TCA will be able to help you get your message in front of the right people and make sure that it gets the attention it deserves. And because your message will be coming from a member of a well respected trade association, it will carry more weight then it would from an isolated individual.

Identification and publication of industry standards and best practices

TCA will survey vendors and agents to compile a comprehensive collection of standards and best practices for both vendors’ channel programs and agents’ business practices. Agents will benefit in two ways. First, as more and more vendors tailor their indirect channel marketing programs to reflect industry best practices, indirect channel efficiency will improve, empowering agents to sell more with less effort. Second, agents will be able to take advantage of the publicized standards and best practices to improve the efficiency and effectiveness of their own operations.

NEW! Certification Program Being Developed

TCA has taken the first critical step to build an industry standard around technical concepts and business practices. In an effort to build on the professionalism and integrity of the people, a certification program will be introduced that will verify the certified telecom professional has a solid understanding of the critical fundamentals of the industry and how they apply to the end users and carriers. Participation in the program is paramount to continue the professional development of the industry.

Stronger and deeper relationships with various levels of vendor organizations

TCA will be a vehicle promoting cooperation between agents and vendors. Providing opportunities for agents and vendors to work together will help agents strengthen their relationships with their carrier representatives. TCA will sponsor regularly scheduled events to promote stronger relationships between agents and vendors with the goal of maximizing the potential of the indirect sales channel. Vendors have already committed to providing education, training and other tools to help develop and empower agents.

Through the Agent Advisory Council, the opportunity to help shape the future of the indirect sales channel

TCA’s Agent Advisory Council will be responsible for articulating the interests of the agent community within the organization. This is truly a rare opportunity to take a leadership role in the development of an institution that promises to have a profound influence on our industry.

Access to Business Management
and Sales Tools

The combined expertise of the TCA membership is a powerful business instrument. The members of the TCA have faced the challenges of building, growing, and sustaining successful companies. The TCA will provide access to the essential tools every agent needs to become more efficient and profitable. Sales training, sales management models, and web marketing advice are critical to an agent's success and our members will have an organization that provides these tools.

Access to Pooled Benefits

Every business owner deals with the difficult proposition of acquiring employee medical insurance, payroll processing, and business liability insurance. The TCA will negotiate on behalf of the membership to provide access to advantageous terms for these critical business needs with major network providers. Our combined power as an organization will assist us in delivering comprehensive business solutions that can enhance our member's profitability.

Information on TCA Health Plan